The GSM-O II program is a 24x7x365 Global O&M performance-based services contract for the Defense Information Systems Network (DISN) that requires a Quality Assurance (QA) Engineer to ensure all performance standards, measures, and contract deliverables are in conformance with the contract and performance work statement (PWS), the Quality Assurance Surveillance Plan (QASP), Leidos’ EngineeringEdge NextGen (EENG) standard methodologies, industry standards and best practices, and the GSMO II Quality Management Plan (QMP).
Requirements
- Lean Six Sigma Green Belt or Black Belt certification
- Experience conducting Structured Improvement Activities (SIAs), managing performance metrics, and conducting quality audits
- Experience in ISO 9001:2015 and CMMI-SVC Industry Standards and Best Practices.
- Familiarity with Government and DoD IT and security policies and requirements
- Current industry certifications in quality management and or service management such as ISO 9001-20000 and ITIL.
Responsibilities
- Maintain adherence to the program Quality Management System.
- Ensure compliance with the PWS, the QASP, EENG, ISO (namely 9001:2015), CMMI-SVC, and the GSMO QMP.
- Partner with internal and external customers in facilitating/leading lean six sigma structured improvement activities (SIAs).
- Collaborate with customer and GSMO leadership to lead efforts that continually drive the enhancement of the workflows to which GSMO is a stakeholder.
- Facilitate and support continual improvements to procedures.
- Effectively identify and facilitate process improvement, enabling multiple domain experts to come together to identify and adopt process or technology improvements.
- Develop workflows, operating procedures and work instructions for enterprise-wide daily execution, automation, and reporting that allows for proactive assessment of performance while maintaining acceptable quality levels.
Other
- Requires BS degree and 8 years of prior relevant experience or Masters with 6 years of prior relevant experience. May possess a Doctorate in technical domain.
- Currently possess a DoD Top Secret Security Clearance.
- Excellent oral and written communication skills
- Excellent presentation skills
- Excellent documentation skills
