ResCare Community Living is seeking a Quality Assurance Manager to maintain local compliance with State, Federal, and BrightSpring Health requirements, ensuring safety and satisfaction for individuals supported.
Requirements
- Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
- Familiar with applicable federal, state and local laws and regulations.
- Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
Responsibilities
- Maintains knowledge of operation’s regulatory, accreditation, and company requirements.
- Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
- Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
- Completes documentation of operational review activities thoroughly and timely.
- Prepares detailed summary reports of quality assurance findings related to operational reviews.
- Serves as record keeper for all State/Federal Survey documentation, coordinates/ implements corrective action as necessary, and ensures company reporting requirements are met.
- Oversees the Critical Incident Reporting and Mortality Review processes
Other
- Bachelor’s Degree in human services or related experience and minimum of 2 years working with foster care families and children.
- Valid Driver’s license in good standing with current automobile insurance.
- Two years case management and supervisory experience preferred.
- Accustomed to complex, fast-pace and confidential work environment.
- Excellent written and verbal communication skills.
