The company is looking to improve the quality of its products and services by implementing and driving continuous improvement processes and tools. This includes focusing on customer satisfaction, reducing opportunity costs, and ensuring adherence to global business management systems and ISO standards.
Requirements
- Must have five (5) years experience troubleshooting in R&D, quality assurance or operations environment
- Have prior work experience with Quality testing and Statistical data evaluation
- Have an ISO9001-2015 Lead auditor or Management System certification
- Have completed formal training in and/or have at least one (1) year of work experience applying continuous improvement tools such as Six Sigma, 5-S, Lean Manufacturing, Transactional Lean, etc.
- Implement Product Control Plans; utilize site PFMEA to drive preventative actions based on risk.
- Performs site audits for each process to ensure current standards and procedures are being followed or if further improvement is required.
- Root Cause determination and system level corrective action implementation
Responsibilities
- Develops, implements, and ensures commitment to processes, procedures, and standards ensuring increased customer satisfaction.
- Focus on Customer Satisfaction through Complaint investigation; root cause determination; corrective measures enforced; and report out to Commercial teams/ customers.
- Focus on continual improvement efforts through Opportunity Cost reduction, effective/efficient processes throughout all Plant departments, Risk assessment and mitigation.
- Lead driver for Sherwin Williams' Global Business Management System, ensuring Management Reviews are performed monthly and are effective.
- Maintain site IS09001:2015 certification.
- Implement actions driving performance that will allow site to meet KPl's for Quality initiatives.
- Lead investigator for internal non-conformance's and drive corrective actions through influence.
Other
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a bachelor's degree or higher
- Must have two (2) year of experience in leadership role(s), supervising/managing others, or leading teams
- 15% Travel Required
