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BrightSpring Health Services  Logo

Quality Assurance Manager

BrightSpring Health Services

From $26
Sep 11, 2025
Columbus, OH, USA
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ResCare Community Living is looking to solve the problem of maintaining local compliance with State, Federal and BrightSpring Health requirements, ensuring safety and satisfaction for individuals supported.

Requirements

  • Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
  • Familiar with applicable federal, state and local laws and regulations
  • Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
  • Maintains certification for company signature programs (YSIS, Site Reviewer, QIDP, etc.)
  • Supervises entry level QA position, if applicable
  • Ability to use various software programs for correspondence, reports, statistical compilation and analysis, and database access
  • Experience with quality improvement planning and implementation

Responsibilities

  • Maintains knowledge of operation’s regulatory, accreditation, and company requirements.
  • Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
  • Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
  • Completes documentation of operational review activities thoroughly and timely.
  • Prepares detailed summary reports of quality assurance findings related to operational reviews.
  • Oversees the Critical Incident Reporting and Mortality Review processes
  • Serves as Chair of the operation’s Quality & Safety Committee, and participates in other committees as assigned

Other

  • Bachelor’s Degree* in human services or related experience and minimum of 2 years working with foster care families and children
  • Valid Driver’s license in good standing with current automobile insurance
  • Two years case management and supervisory experience preferred
  • Excellent written and verbal communication skills
  • Ability to work flexible hours