The Quality Assurance Manager ensures the quality of product and services provided by C.H. Guenther & Son. This position is responsible for managing quality assurance programs and the quality assurance department.
Requirements
- Minimum of three (3) years of quality assurance experience
- Minimum of five (5) years of management experience required
- Prefer experience in a bakery/dry mixing (dry blending, frozen dough and baked goods) production environment
- Strong background in sanitation principles and practices
- Proficient computer skills in spreadsheets; data bases and word processing
- Excellent technical knowledge of equipment, products and processes
- Strong background in HAACP; safety; GMP; AIB and SPC
Responsibilities
- Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action
- Manages quality assurance programs and department by upholding quality programs expectations and standards scheduling personnel and shipments,
- Functions as primary SQF practitioner and is responsible for food safety and validating and verifying that SQF programs are in place and being enforced
- Administering the department’s budget to ensure proper allocation of resources
- Overseeing sanitation programs and performing other duties as assigned
- Handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, maintaining hold logs, completing weekly and monthly reports
- Monitoring associate performance, providing input on hiring, disciplinary actions, work objectives and their effectiveness, and realigning associates as needed.
Other
- Bachelor’s degree in a science field, preferably food science
- Must have a valid driver’s license
- Excellent communication and coaching skills
- Detail oriented and organized
- Self motivated, results orientated and excellent personal skills
