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Quality Assurance Manager
BrightSpring Health Services
$51,000 - $51,000
Oct 2, 2025
Newnan, GA, USA • Lithonia, GA, USA • McDonough, GA, USA • Warm Springs, GA, USA • Union City, GA, USA • Woodstock, GA, USA • Macon, GA, USA • Marietta, GA, USA • Columbus, GA, USA • Atlanta, GA, USA • Austell, GA, USA
ResCare Community Living is looking to solve the problem of maintaining local compliance with State, Federal and BrightSpring Health requirements, ensuring safety and satisfaction for individuals supported.
Requirements
Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
Familiar with applicable federal, state and local laws and regulations
Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
Maintains certification for company signature programs (YSIS, Site Reviewer, QIDP, etc.)
Supervises entry level QA position, if applicable
Ability to work with various software programs
Experience with data analysis and reporting
Responsibilities
Maintains knowledge of operation’s regulatory, accreditation, and company requirements.
Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
Completes documentation of operational review activities thoroughly and timely.
Prepares detailed summary reports of quality assurance findings related to operational reviews.
Oversees the Critical Incident Reporting and Mortality Review processes
Serves as Chair of the operation’s Quality & Safety Committee, and participates in other committees as assigned
Other
Bachelor’s Degree* in human services or related experience and minimum of 2 years working with foster care families and children
Valid Driver’s license in good standing with current automobile insurance
Two years case management and supervisory experience preferred