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Quality Assurance Manager - Global E-Commerce

TikTok

$180,000 - $324,000
Sep 20, 2025
San Jose, CA, USA
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TikTok is looking to deliver a brand new and better e-commerce experience to its users, and the quality assurance engineering team is responsible for keeping the e-commerce ecosystem stable, secure, and intuitive for users.

Requirements

  • Proven expertise in project quality management, with a strong background in testing technology and sound technical judgment.
  • Demonstrated success in team coaching and developing effective methodologies.
  • Extensive experience in e-commerce or tech industry.
  • Highly self-motivated with a quick learning ability.
  • Exceptional skills in collaborating and communicating with multinational and cross-functional teams.
  • Strong ability to manage concurrent tasks and deliver efficient work output.

Responsibilities

  • Build the Global E-commerce QA System and US QA Team: Lead the creation and development of a comprehensive quality assurance system for global E-commerce, and establish the QA team in the US, including Quality Assurance Engineers (QA Engineer) and Software Development Engineers in Test (SDET).
  • Hands-On Involvement: Have a deep understanding of business logic and system architecture. Actively participate in test execution for various projects, mastering testing processes, testing techniques, and tools. Provide guidance to new team members for a quick ramp-up.
  • Project Delivery and Management: Oversee quality management throughout the project lifecycle. Develop and implement test plans and strategies, identify and mitigate risks, standardize project processes, and manage and review defects.
  • Team Building: Recruit team members, set team goals, and coach team members. Document and share best practices and methodologies.
  • Quality System Construction: Identify critical quality risks and efficiency bottlenecks. Research and implement effective solutions to enhance system quality.
  • Stakeholder Collaboration: Establish efficient and trusting relationships with stakeholders to ensure smooth cooperation.

Other

  • Bachelor's degree or higher in Computer Science or a related field from an accredited and reputable institution.
  • 2+ years of experience managing a QA team.
  • Travel requirements not specified, but may be required for collaboration with global teams.
  • Must be able to work in a fast-paced environment and adapt to changing priorities.
  • Must be authorized to work in the United States.