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Quality Assurance Supervisor

Commercial Metals

Salary not specified
Aug 14, 2025
Morrow, GA, USA
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CMC is looking to improve its quality control and process improvement within its manufacturing environment to ensure product quality, reduce defects, and enhance overall operational efficiency.

Requirements

  • 3–5 years of experience in quality control or process improvement in a manufacturing environment, plastics processing industry preferred
  • Strong knowledge of Lean, Six Sigma, and quality management system
  • Proficiency in data analysis tools (e.g., Minitab, Excel, Power BI)
  • Serve as a subject matter expert in SAP Quality Module, SAP Inventory Module, and Instron systems; lead training and system optimization efforts
  • Use data analytics to monitor trends, identify improvement opportunities, and report on KPIs

Responsibilities

  • Manage QA lab operations, including personnel scheduling, training, equipment calibration, accreditation program compliance, and data integrity
  • Oversee product certification and ensure compliance with internal and external quality standards
  • Lead investigations and corrective actions for nonconforming products
  • Maintain and improve laboratory quality systems and documentation
  • Oversee customer complaint log and ensure corrective action plan implementation
  • Identify, analyze, and improve production and warehousing processes using Lean, Six Sigma, and root cause analysis tools
  • Develop and implement process control plans and performance metrics

Other

  • Associate or Bachelor’s degree in Engineering, Quality, or related field preferred
  • Coach and mentor QA and production team members
  • Promote a culture of accountability, continuous learning, and operational excellence
  • Lead cross-functional improvement projects to reduce defects, improve throughput, and enhance product quality
  • Collaborate with operations, engineering, and supply chain teams to standardize best practices and eliminate waste