Phillip Jeffries is looking to ensure technical compliance and exceptional quality of their products by hiring a Quality Control Manager
Requirements
- Expertise in textile/vinyl construction, printing processes, adhesives, and fire testing standards (ASTM E84, EN 13501, etc.)
- Working knowledge of sustainability standards (LEED, low-VOC certifications, environmental product declarations)
- Strong experience with PLM systems (WFX preferred), quality data tracking, and KPI reporting
- Formal training in Six Sigma, Lean Manufacturing, or equivalent continuous improvement methodologies strongly preferred
- 7+ years of experience in Quality Control, Product Development, Manufacturing, or Textile/Wallcovering industries
- 3+ years in a leadership role overseeing Quality Control or Quality Assurance functions
Responsibilities
- Support quality control through inspections, product testing, installation evaluations, and claims documentation
- Apply defined product quality tolerances in collaboration with Design Logistics, Product Development, and suppliers, while reporting discrepancies to the Quality Manager
- Help streamline claim processing, defect escalation, and issue reporting to ensure speed, accuracy, and cost-efficiency
- Maintain and update the centralized defect database to identify trends and support Sales and Customer Experience teams
- Contribute insights to Quality Assurance to generate actionable claims reports and support vendor improvement initiatives
- Assist in improving color consistency by following standardized grey scales and monitoring vendor adherence
- Participate in vendor meetings (via phone or Zoom) to share quality observations and align on standards
Other
- 7+ years of experience in Quality Control, Product Development, Manufacturing, or Textile/Wallcovering industries
- 3+ years in a leadership role overseeing Quality Control or Quality Assurance functions
- Exceptional written and verbal communication skills for cross-functional leadership and client-facing documentation
- Strategic thinker with operational execution ability and a strong attention to detail
- Ability to work a hybrid schedule, which requires being on-site in the Fairfield, NJ office 3-4 days per week
