HID is looking for a Quality Engineer to ensure the quality of products, manage supplier quality, oversee manufacturing operations, and handle feature requests by resolving issues using the 8D problem-solving methodology.
Requirements
- Must understand Quality Engineering tools and methodologies. (FMEA, 8D, Cause & Effect Diagram (fishbone), control plans, SPC, Six-Sigma, Poka-Yoke, 5 WHYS, DMAIC, PDCA, and MSA).
- Hands-on experience with Lean Manufacturing techniques strongly desired.
- Must be familiar with ISO 9001:2015 standard.
- Candidate should possess a basic knowledge of electronics design principals and electronics manufacturing processes.
- Must possess strong analytical, critical thinking, communication and problem-solving skills.
- Must be able to lead cross-functional problem-solving teams.
- Ability to quickly engage in situations, assess alternative courses of action, anticipate issues and implement programs and tactics to drive effective change to customers.
Responsibilities
- Overseeing the global triage and escalation of emerging issues, collaborating with key stakeholders to review, contain, conduct failure analysis, identify root causes, implement corrective actions, and validate their effectiveness to prevent recurrence.
- Owning and acting as the voice of customer by collaborating with key internal stakeholders to address unresolved issues related to manufacturing operations, supplier quality, product quality, delivered quality, and feature requests.
- Supporting new product development to ensure safe and effective products by robustly complying with design controls and company policies.
- Assisting the category manager in quarterly business reviews to report supplier performance and ensure corrective actions are implemented.
- Conducting supplier quality sustainability audits specific to the secure issuance business unit.
- Performing in-process inspections on finished products at suppliers/contract manufacturers according to HID product drawings, and record results. Communicating discrepancies for root cause analysis and corrective actions.
- Utilizing quality assurance tools to test, track, analyze, and report on materials, processes, and products.
Other
- Associate / Bachelor’s / Master's degree or equivalent technical school education in related field or equivalent combination of education and experience.
- 1-3 years of experience required.
- Must be able to work as part of both internal (within HID) and external (customer’s) team.
- Ability to work with minimal supervision.
- Excellent project management skills.
