The job is looking to solve the problem of timely processing and dispositioning of returned instruments and accessories, including performing failure analysis and documenting findings.
Requirements
- Regularly use of diagnostic software for localizing equipment and system problems, specialized testing equipment, analyzers, digital oscilloscopes, digital multimeters, clocks, timers, calipers, voltmeters, power supplies, rulers, and other test equipment as required.
- Understand diagrams, schematics, assembly drawings, fab drawings, mechanical component drawings.
- Proficient in use of personal computers as part of daily work, including knowledge of the Microsoft Office suite and SAP ERP System, ACCS (Agile) system (our quality system) to retrieve and submit on-line documentation.
- Ability to verify assembly documentation accuracy, read engineering drawings etc.
- Sets up and operates machines/equipment /fixtures needed to perform inspection and testing processes.
- Ability to do basic math.
- Ability to apply logical, sensible understanding to carry out instructions.
Responsibilities
- Independently follows oral and/or written instructions in performance of a wide variety of inspections and testing of complex medical instrumentation and documents findings in Quality Management System.
- Responsible for the timely processing and dispositioning of all RMA’s, with focus on Instruments and accessories.
- Regularly use of diagnostic software for localizing equipment and system problems, specialized testing equipment, analyzers, digital oscilloscopes, digital multimeters, clocks, timers, calipers, voltmeters, power supplies, rulers, and other test equipment as required.
- Perform failure analysis of defective instruments and accessories by evaluating the mechanical, electrical, and physical characteristics of returned items.
- Documenting failure analysis findings in clear and concise way in QMS system
- Able to perform Failure analysis of Core instrumentation and accessories.
- Ability to verify assembly documentation accuracy, read engineering drawings etc. Sets up and operates machines/equipment /fixtures needed to perform inspection and testing processes.
Other
- Minimum High school diploma and AA or equivalent Minimum of AA or college degree preferred; 2-4 years related experience or training; or equivalent combination of education and experience.
- Ability to read, write and understand English. Ability to read and understand work instructions.
- Ability to communicate effectively with technical and non-technical internal customers.
- Acute attention to detail; excellent organizational skills.
- High level of professional integrity and ethics