CHEP is looking to solve quality management issues in their Orlando plant by hiring a Quality Lead to ensure all processes align with corporate policies, goals, and quality objectives.
Requirements
- Prior experience in a quality role in a manufacturing environment
- Strong customer focus orientation
- Demonstrated success in delivering strong employee relations
- Demonstrated ability to work cross-functionally
- Experience managing quality performance and programs
- Ability to manage quality processes and motivate a team
- Excellent problem-solving skills and strategic thinking ability
Responsibilities
- Conduct and validate quality audits across the plant, ensuring all processes align with corporate policies, goals, and quality objectives.
- Train and develop plant personnel on quality guidelines and best practices, promoting a continuous improvement mindset and fostering quality awareness across teams.
- Track and report key quality performance metrics, including Acceptable Quality Limits (AQL), Pest Control Program (PCP) compliance, and customer complaints.
- Investigate and resolve quality issues, including customer complaints and rejected loads, using root cause corrective actions (RCCA) and implementing preventive measures.
- Maintain and manage quality-related documentation, ensuring all records meet corporate and regulatory standards.
- Collaborate with regional quality teams and internal stakeholders to address plant-specific quality concerns and ensure consistency in quality management across locations.
- Lead continuous improvement projects targeting quality systems and processes, working with cross-functional teams to implement solutions that enhance operational performance.
Other
- High School diploma -or- equivalent
- Ability to work independently and across the matrix
- Provides hands-on leadership as a working lead
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
