Flowserve Chesapeake (Pump Division) is seeking a dynamic Quality Manager to lead its Quality Group. The successful candidate should excel in driving quality and continuous improvement initiatives, encompassing Quality KPIs, QMS enhancements, supplier quality management, and internal audits. A robust background in quality management, coupled with proven leadership in large-scale industrial manufacturing organizations, is essential. The role requires effective collaboration with associates at all organizational levels, especially those on the factory shop and office floors. The Quality Assurance Manager will develop, implement, and manage the QMS to guarantee product and process compliance with internal, customer, and regulatory standards. They will lead the Quality team, facilitate cross-functional problem-solving, and spearhead continuous improvement efforts to reduce the cost of poor quality (COPQ).
Requirements
- Knowledge of Quality Management System (QMS). Examples would be ISO 9001, ASME, and other relevant industry codes and standards.
- Analytical and Reporting Skills: The ability to report KPIs, global corrective actions, and respond to corporate data requests. is crucial.
- Experience in Leading and coaching Problem Solving (RCA/CA/PA), implementing corrective actions, and addressing customer complaints.
- Experience with Supplier Management Skills
- Lean Six Sigma, OPEX, certified.
- Production Part Approval Process (PPAP)
- Other Quality tools: A3, 8D, PFMEA.
Responsibilities
- Lead Site Quality Program and Cost of Quality.
- Report KPIs, Global Corrective Actions and support with corporate data requests.
- Maintain all Quality certifications for the business (ISO 9001:2015, site specific: NSF, UL, and CSA)
- Maintain compliance with Flowserve Global Procedures and industry regulations & requirements.
- Develop and maintain policies, procedures, and control plans.
- Manage internal and external audits.
- Responsible for QC incoming, in-process, and final inspection activities.
Other
- 5 years of Quality experience
- Based on business or customer needs, you may experience up to 15% travel, which could include international travel
- Experience in quality leadership with demonstrated experience managing / supervising a quality team
- BS or BA Degree in relevant field
- Champion quality cultural change in the facility aligned with Flowserve values & behaviors.
