Freudenberg is looking to ensure product quality and customer satisfaction by optimizing testing and inspection methods, managing supplier quality, and handling customer complaints and claims.
Requirements
- Programming and operating Vision Measurement systems (Micro-Vu).
- Working knowledge of or ability to learn quality processes such as APQP, ISO, PPAP, 8D, 5Why, and continuous improvement programs such as 6Sigma and Lean.
- Working knowledge of or ability to learn Microsoft Excel.
- Working knowledge of or ability to learn manufacturing processes, specifically related to rubber products.
- Mechanical aptitude.
- Analytical skills.
Responsibilities
- Optimize Testing & Inspection Methods: Select and apply appropriate measurement techniques and equipment, including programming and operating Vision Measurement systems (Micro-Vu).
- Manage Supplier Quality: Evaluate, audit, and monitor internal and external suppliers to ensure compliance with quality standards and drive corrective actions.
- Handle Customer Complaints & Claims: Investigate product quality issues, manage complaints, and communicate resolutions and corrective actions.
- Support New Product Launches: Collaborate cross-functionally to ensure quality requirements are met for new production, including PPAPs and FAIRs.
- Coordinate Quality Documentation & Reporting: Maintain databases such as SCAR and CCAR, and ensure accurate documentation of audits, inspections, and corrective actions.
- Define and Maintain Quality Standards: Develop and apply quality control concepts, sampling plans, and performance metrics to prevent non-conformities and reduce waste.
- Support Visual Inspection Operations: Oversee and scale visual inspection workforce based on business needs and quality requirements.
Other
- 1 to 3 years’ experience in quality with a production and manufacturing industry
- Professional-Level English language skills preferred
- Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
- Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
- Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
