Valeo is looking to resolve customers' concerns on product failures and process warranty claims by hiring a Quality Technician.
Requirements
Work experience with repairs of automotive heating and air conditioning units
Knowledge of 600V + electrical systems or ability to read a wiring diagram
Ability to read technical drawings and prints
Responsibilities
Service/repair/replace HVAC systems on buses when required
Perform Quick Response Quality Control process to support continuous improvement Initiatives.
Conduct full maintenance training courses on various heating, ventilation and air conditioning systems for transit bus and school bus systems to mechanics, technicians and management teams
May train other team members on various maintenance practices for the various systems offer by Valeo TCV
Complete field service and training reports and file with North American Service Manager timely and accurately
Follow standards and work instructions and support the creation of standards when needed
Ensures compliance with all safety procedures and standards including, but not limited to, performing tasks safely, wearing required personal protective equipment, maintaining a clean working area and implementing safety improvements
Other
NOTE: This person will be located in the South Carolina area reporting to Elkhart site location
May be stationed at a specific customer for extended periods of time during new product launches etc.
Maintaining a permanent dialogue with quality staff at the customer site
Constantly communicating customer expectations to site
High School Diploma or GED (college degree is preferred)
Demonstrated ability to communicate effectively
Detail oriented and accurate
High degree of accountability and ownership
Strong organization skills
Proficiency in computer software- Microsoft Office, Google, etc.
Ability to work in a team environment
Able to work independently with minimal supervision
Demonstrated ability to satisfy customers
Escalate challenges and impediments to meeting customer’s expectations.
Maintain highest security protocols to keep sensitive and protected customer and or company information confidential and secured
Maintain professional and positive relations with team members.
