Chase is looking to optimize the customer experience by developing and implementing business intelligence tools to drive engagement and foster long-term, profitable customer relationships.
Requirements
- Hands-on experience with behavioral and transactional analytics tools and techniques
- Experience working with Business Intelligence (BI) platforms to deliver reports and scorecards
- Experience with Tableau and SQL
- Digital experience preferred
- Experience with Adobe Analytics, Alteryx
- Management Consulting experience preferred
- Experience in the financial services industry
Responsibilities
- Collaborate with partners across CAE functions and LOB’s to provide data driven insights to support strategic direction and growth
- Provide consultative support for Product partners driven by fact-based findings
- Evolve and refine measurement frameworks and KPIs for Customer Measurement
- Provide analysis and associated data visualization and story-telling
- Focus and prioritize the analytics agenda to align with overall strategy and business value
- Collaborate within Marketing Analytics to enhance the quality and value of team deliverables
- Partner with Data Owners and Core Analytics partners to enhance overall performance of Marketing Analytics team
Other
- Minimum 3+ years with Bachelor’s degree or equivalent in a quantitative discipline (e.g., engineering, mathematics, computer science, physical sciences)
- Ability to communicate effectively with executives, business partners, and technical resources in analytics and data management
- Strong PowerPoint and slide-writing skills
- Ability and desire to work in a start-up paced environment and culture
- Competitive total rewards package including base salary determined based on the role, experience, skill set and location
