The Music Mission at Spotify is looking to empower creators to grow, engage, and monetize their fan bases, and is seeking a Quantitative User Researcher to join their team to deepen Spotify's understanding of creators and listeners.
Requirements
- Advanced degree (Master’s or PhD) in Statistics, Behavioral Science, Psychology, Data Science, Human-Computer Interaction, or a related field.
- 4+ years of experience conducting quantitative user research in a product development environment.
- Proficient in designing, executing, and analyzing large-scale surveys, behavioral experiments, usability benchmarks, or attitudinal trackers.
- Experienced with advanced survey methodologies (e.g., MaxDiff, Conjoint, TURF) and applied statistical analysis (e.g., hypothesis testing, regression, dimensionality reduction, ANOVA, clustering)
- Comfortable using SQL and statistical tools in Python (or R) to analyze, visualize & manipulate large-scale datasets.
- Familiar with qualitative methods and conducting qualitative research when necessary.
- Strong storytelling and visualization abilities.
Responsibilities
- Independently design and complete quantitative research studies, including large-scale surveys, behavioral analyses, trend analyses, and usability benchmarking that reveal how music creators & listeners behave, feel and evolve with respect to Spotify’s products.
- Translate rich qualitative findings into representative, scalable quantitative hypotheses, and design methods to validate them at scale.
- Triangulate behavioral data with attitudinal or survey data to identify behavioral patterns and explain underlying motivations and perceptions.
- Develop and maintain longitudinal measurements to monitor creator experience & product health over time (e.g., satisfaction trackers, usability benchmarks, perception scales)
- Communicate insights clearly and compellingly through dashboards, visualizations, and narratives that lead to actionable recommendations.
- Partner with qualitative researchers on mixed-method projects and conduct qualitative research to complement quantitative findings.
- Collaborate closely with product, design, engineering and data science to ensure insights influence product roadmap decisions and experimentation design.
Other
- Advanced degree (Master’s or PhD) in a related field.
- 4+ years of experience conducting quantitative user research in a product development environment.
- Outcome-centric attitude and a strong product sense.
- Ability to thrive when working on fast-changing problem spaces and can bring structure and clarity to areas of uncertainty.
- Passionate about music and excited by the opportunity to shape how people experience Spotify.
