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R&D and Quality Product Design Lead - Confectionery, North America

Ferrero

$150,541 - $200,722
Sep 4, 2025
Chicago, IL, US
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Ferrero is looking to embed Food Safety & Quality (FSQ) principles into every stage of the product development process for North America, ensuring compliance and quality standards are met from concept to launch.

Requirements

  • Deep understanding of confectionary, chocolate and biscuit products, their processes, and their risks, and know how to translate that knowledge into precise, actionable Product FSQ specifications.
  • Functional knowledge of SAP
  • FDA/FSMA/CFIA knowledge
  • Broad Food Safety & Quality function experience, along the full value chain from suppliers to industrial to customers.
  • Experience in quality, food safety, R&D, food science, product development and industrial production.
  • Ability to balance innovation with compliance.
  • Ability to embed new knowledge and skills in existing competencies.

Responsibilities

  • Writing and maintaining FSQ product specifications for NAM products, setting out the rules that production plants and partners must follow to meet our standards.
  • Integrating data from field operations, plant audits, and consumer feedback into specifications for continuous improvement.
  • Supporting all stages of the product innovation pipeline, working closely with NAM R&D and other stakeholders to ensure FSQ criteria are integrated from the beginning of the development process.
  • Ensuring that safety and quality expectations are respected in real-world production settings during industrial trials.
  • Leading the development and management of KPIs and FSQ Innovation dashboards, providing insights at both the category and product levels.
  • Adapting group procedures to the NAM region.
  • Ensuring FSQ perspectives are fully embedded in strategic decisions by participating in key governance meetings.

Other

  • Bachelor’s degree in nutrition, food science, food technology, chemistry, biology or related field with 8 plus years of significant expertise.
  • Extensive experience in the food industry, ready to manage complexity and lead with confidence.
  • Comfortable interacting with diverse stakeholders.
  • Proactive mindset, strong organizational skills, and a collaborative approach.
  • Managerial experience allows you to lead and develop others, and your ability to navigate change makes you a valuable asset in transformation and integration projects.
  • Strong presentation skills coupled with strong project management, planning and coordination skills.
  • Consumers, quality and care are at the heart of everything we do.
  • Strong analytical mind, attention to details on one hand, and ability to cooperate with employees at all levels and great organisational skills on the other.
  • Ability to work independently, as a part of the team and build good relations with stakeholders at all levels.
  • Being flexible and dealing with a dynamic working environment.