ICUC is looking to harness the power of social media data to translate complex insights into impactful narratives for Regulated (pharma/healthcare/banking) clients
Requirements
- Advanced proficiency in industry-standard social media analytics and listening tools such as Brandwatch, Talkwalker, Sprinklr, and Khoros
- Ability to effectively communicate complex social media data insights to both technical and non-technical audiences
- Experience applying industry best practices to ensure data accuracy, analysis effectiveness, and report quality
- Proven ability to analyze complex data sets, identify trends and patterns, and translate insights into actionable recommendations
- Solid understanding of computer applications, spreadsheet software, and Microsoft Office Suite
- Ability to create clear, compelling, and visually appealing presentations and reports that effectively communicate data insights
- Experience with graphic design is a plus
Responsibilities
- Proactively stay abreast of current and emerging trends, best practices, and relevant information pertaining to digital marketing
- Collect, compile, and format large datasets from diverse social media platforms and other sources, ensuring data integrity and adherence to established data governance protocols
- Develop comprehensive workbooks and other documentation to support your data analysis efforts
- Craft compelling reports and presentations that effectively communicate your insights to the client
- Participate in quality control initiatives, data management best practices, and workflow optimization efforts
- Present reports and insights to clients
- Complete all assigned reports every month, ensuring 99% of deadlines are met
Other
- Minimum 2 years of experience in social media analytics
- Ability to utilize a desktop computer or laptop that meets minimum system requirements
- Access to high-speed internet, with a minimum speed of 30 mb/s
- Adequate headset/mic and webcam, facilitating clear and effective communication in virtual meetings and presentations
- Fluency in English, with the ability to speak and write clearly and persuasively
