eClinical Solutions is looking to accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud, requiring a Senior UX Researcher to drive user-centered design decisions.
Requirements
- Proficiency in conducting both qualitative and quantitative research studies, including interviews, usability tests, surveys, and data analysis.
- Familiarity working in an Agile development environment, with the ability to adapt research methodologies to fast-paced, iterative processes.
- Familiarity with UX design tools and software, such as usability testing platforms, wireframing/prototyping tools, and survey software.
- Awareness of design and prototyping tools such as Figma or equivalent.
- Awareness of research tools such as dovetail or equivalent.
- Proficient in using Microsoft Office tools such as Word, PowerPoint, Excel, and Teams.
- Comfortable with project management and organization tools such as Jira, and Confluence.
Responsibilities
- Drive the end-to-end UX research process, including study design and planning, data collection, analysis/synthesis, and deliver actionable insights and recommendations.
- Conduct a variety of research activities, such as user interviews, contextual inquiries, surveys, usability tests, and competitive analysis, using both qualitative and quantitative research methods.
- Collaborate closely with cross-functional teams, including designers, product managers, engineers, and data analysts, to integrate research findings into the product development lifecycle.
- Stay up-to-date with industry trends, best practices, and emerging research methods, and share knowledge and insights with the team.
- Monitor and evaluate the impact of research efforts, using metrics and feedback to continually improve the research practice and drive positive business outcomes.
Other
- 5 or more years of UX research experience.
- Bachelor's or Master's degree in Human-Computer Interaction, Psychology, UX Design/Research, or a related field and/or equivalent educational experience.
- Proven experience in UX research, including hands-on experience with a variety of research methodologies and techniques.
- Has a portfolio of professional work for companies and/or clients that showcases research in the context of complicated, powerful software tools and/or digital experiences.
- Flexible team player comfortable working within a group as well as independently.
- A self-motivated, task-driven individual who can work remotely with minimal supervision.
- Excellent written and verbal communication skills and can clearly articulate findings and suggestions.
- Strong time-management skills, with the ability to prioritize tasks.
