RF-SMART is looking for a Research Analyst Intern to support market research, assess future customer needs, monitor industry trends, analyze data, and contribute to strategic planning activities within their NetSuite team. The goal is to gain insights into customer needs and industry trends to inform product strategy and development in the supply chain technology sector.
Requirements
- Strong analytical skills and the ability to synthesize qualitative and quantitative data into actionable insights
- Curiosity about technology trends and their impact on business operations
- Familiarity with ERP systems, supply chain operations, or SaaS products is a plus
Responsibilities
- Research: Discover what our customers do, the other products they use or would benefit them, and the needs they have
- Assess: Engage with customers and customer reps to gather insights on their future software needs and expectations
- Assess: Use AI internal datasets to suggest other products and features for us to sell to customers
- Monitor: Track industry trends relevant to customer challenges, such as warehouse automation, ESG compliance, AI-driven demand forecasting, and other emerging technologies
- Monitor: Maintain awareness of relevant news, reports, and publications and how this may affect the wants/needs of our customers
Other
- Enrolled in a degree program at the time of the internship
- Considered a Junior or Senior by credit hours
- Available to work 20-25 hours per week in our headquarters in Jacksonville, FL
- Eligible to work in the United States of America for any employer without the need for future sponsorship
- Excellent written and verbal communication skills
- Comfort engaging with external and internal stakeholders for research tasks
