Freedom Technology Solutions Group is seeking a Research Operations Specialist to conduct comprehensive searches within client repositories and archived records in response to various official requests, including FOIA, Privacy Act, Congressional inquiries, and OGC investigations.
Requirements
- Six or more years of experience searching/querying databases with the ability to quickly adjust to new systems
- Experience with data calls and quick reaction tasks
- Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders
- A driven self-starter who collaborates with client QA/QC staff and has the capability to recommend and to adapt to new processes
- Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams
- Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines
- Goal oriented individual who is able to apply critical thinking and provide out of the box solutions
Responsibilities
- Review, organize, and analyze documents for production in response to requests for information from government agencies, commercial entities and private citizens
- Ensures the searches cover the entire scope of the request
- Reduces or eliminates duplicate records/documents
- Documenting details of queries/searches performed and record the results
- Submits requests to the scanning team to scan any documents needed for research
- Assists with the training of newly hired search team members, as requested
- Collaborates with supervisory client POCs to recommend and implement changes that improves processes, workflows and standard operating procedures
Other
- Six years or more of experience in conducting comprehensive searches within client repositories, as well as searching archived records in response to Freedom of Information Act (FOIA), Privacy Act requests, Congressional inquiries, and in support of Office of General Council investigations.
- Significant work experience in the Intelligence Community (IC).
- Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams
- Active Security Clearance
- Works an eight-hour shift between 6:00AM -6:00PM, Monday-Friday.
