At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most.
Requirements
- Familiarity with the purpose of and methods behind UX and/or Market research and Voice of the Customer programs.
- Familiarity with or interest in assisting with the identification, planning, and execution of qualitative and quantitative research methods.
- Comfort with notetaking during interview sessions and synthesizing research results into clear presentations for stakeholders.
- Existing knowledge or eagerness to learn about creating personas, user scenarios, storyboards, conceptual models, journey and experience maps, and/or other artifacts to help drive design vision and strategy.
- Proficient with basic computer skills to include Internet navigation, email usage, and word processing.
- Ability to create and organize files in a manner that allows for quick retrieval and efficient updates.
Responsibilities
- Support the design and execution of qualitative and quantitative research that is impactful, cost-effective, and addresses business needs, including writing, programming, and analyzing surveys, and planning, moderating, and analyzing qualitative research interviews.
- Support vendor-led execution of primary research (exploratory to evaluative; quantitative to qualitative, primary and secondary).
- Support the synthesis of research results to prepare clear, compelling and impactful presentations.
- Work closely with other members of the Strategy, Research & Insights team to build connections between existing and emerging insights, including connecting customer satisfaction data.
- Participate in multiple Research & Insights projects in parallel.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Other
- Ability to act with an inclusion mindset and model these behaviors for the organization.
- Ability to work designated schedule.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
- Ability to work on a computer and phone simultaneously.
- Authorization to work in the United States without sponsorship.
