2K Games is seeking an experienced Research Operations Manager to support the Operations pillar of the Research & Insights team. This role will play a critical role in ensuring that the team runs smoothly and effectively by driving operational excellence across budget tracking, process creation and optimization, roadmap alignment, and data analysis.
Requirements
- Proficiency with common documentation and content management tools (e.g., Airtable, Confluence, Notion, SharePoint, Google Workspace, or similar).
- Proficiency with Excel, SQL, or BI tools for data tracking and reporting.
Responsibilities
- Manage budget planning, tracking, and vendor coordination for the Research & Insights team.
- Design, implement, and optimize operational processes that improve team effectiveness and consistency.
- Partner with leadership and cross-functional teams to align research roadmaps with broader organizational priorities.
- Oversee operational planning, resource allocation, and project coordination across multiple initiatives.
- Build and maintain reporting dashboards and trackers to monitor progress, resource utilization, and impact.
- Conduct data analysis to identify opportunities for process improvement and operational efficiency.
Other
- 5-7 years of experience in design operations, program management, or research operations.
- Strong organizational and analytical skills with experience managing budgets and operational workflows.
- Excellent communication and collaboration skills to work effectively across research, product, operations, and leadership teams.
- A problem-solver who thrives in fast-paced, dynamic environments and can adapt quickly to shifting priorities.
- Ability to design processes for scale and optimize team workflows.
