Turing is looking for an AI Customer Engineer to bridge the gap between cutting-edge research teams and business objectives, providing technical support and solutions to drive sales forward.
Requirements
- Deep expertise in either advanced AI research or data annotation
- Proven experience in a pre-sales engineer, solutions architect, or similar customer-facing technical role
- Experience with machine learning models/LLMs or conducting AI research
- Experience with data labeling projects and annotation tools and quality processes
- Experience crafting proposals, doing product demos, or technical workshops for customers
Responsibilities
- Provide expert technical support during the sales process
- Engage directly with researchers and engineers from leading AI labs to deeply understand their needs and challenges
- Design complex solutions that address the client’s specific research goals
- Package and present technical solutions in a clear, compelling way
- Work hand-in-hand with internal product, engineering, and operations teams to relay customer feedback and insights
- Stay up-to-date on the latest developments in AI research and data annotation methodologies
Other
- Exceptional communication skills
- Ability to articulate complex technical concepts to diverse audiences
- Strong written communication for proposals and documentation
- Bachelor’s or advanced degree in Computer Science, Data Science, AI/ML or a related field
- Mid-level experience in the field (approximately 3-7 years in relevant roles)
- Ability to travel occasionally to the SF Bay Area
- Passion for AI/AGI
