Figma is looking to solve the problem of making design accessible to all by growing and innovating its core product, Figma Design, and advancing the state of product development across the entire industry.
Requirements
- 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
- Expertise in applying a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations
- Shown success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
- A proven track record of gaining consensus from executive team members and cross disciplinary partners, going beyond mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action
- Experience conducting research on AI-powered features or working on teams exploring AI applications
Responsibilities
- Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
- Partner closely with product leaders to find opportunities, generate strategy, and define success
- Break down complex business challenges into clear research plans; lead the end to end research process and demonstrate strong storytelling skills to deliver significant impact to Figma’s businesses
- Harness your product mindset and storytelling chops to influence product roadmap
- Advocate for the role of Research as a strategic partner in the business process
Other
- 2+ years in product design, user centric product management, product development, and/or front end engineering (not required but a plus)
- Must be able to work from one of Figma's US hubs or remotely in the United States
- Must be willing to attend in person onboarding
- Must keep camera on during video interviews
- Must agree to Figma's Candidate Privacy Notice
