Netflix is looking to solve the problem of guiding innovation and optimization across the Netflix commerce lifecycle, from non-member experiences to member experiences, to attract and entertain members worldwide.
Requirements
- Mixed methods research expertise, including hands-on experience leading end-to-end quantitative and qualitative UX research studies.
- Usability research experience required.
- A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings.
Responsibilities
- Design, execute, and socialize research that directly informs our global growth and commerce product strategy.
- Develop new research initiatives by actively partnering with other CI researchers and cross-functional partners, including Product Management, Product Marketing, Design, Data Science, Finance, and Strategy.
- Identify best practices in existing and emerging research methodologies.
Other
- 4+ years of experience in product research and/or user experience (UX) research informing growth and commerce strategy.
- Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company.
- Passionate about translating findings into actionable strategic business recommendations.
- Global research experience is preferred but not required.
- Experience supporting digital subscription or digital entertainment businesses preferred.
