The partner company of Jobgether is looking to shape user-centered product experiences by conducting in-depth research and generating actionable insights to inform product decisions and influence strategy in a fast-paced, high-growth environment.
Requirements
- 5+ years of experience in mixed methods user research across qualitative and quantitative approaches
- Proficiency in conducting usability testing, interviews, surveys, and other research methodologies
- Strong analytical and problem-solving skills, with the ability to translate research findings into actionable recommendations
- Experience leveraging AI and other tools to streamline research, automate analysis, or prototype solutions is a plus
- Proficiency in tools for data analysis and visualization
- Experience with design and product development processes
- Knowledge of human-computer interaction principles and UX design methodologies
Responsibilities
- Conduct comprehensive user research using mixed methods, including interviews, surveys, usability testing, ethnography, and behavioral analysis
- Develop and maintain user personas and journey maps to guide product strategy
- Integrate iterative testing and feedback loops into the product development lifecycle
- Analyze data to identify patterns, trends, and actionable insights for improving product usability and desirability
- Prepare clear research reports and presentations to communicate findings to stakeholders
- Collaborate with product managers, designers, and developers to ensure alignment between user needs and business goals
- Mentor and coach junior researchers to develop their skills and support team growth
Other
- Bachelor's degree or higher in a related field
- Excellent written and verbal communication skills for effectively presenting insights to diverse stakeholders
- Ability to thrive in a fast-paced, hyper-growth environment and adapt to shifting priorities
- Empathetic and collaborative mindset with a strong focus on mentoring and team development
- Ability to work autonomously on complex projects and prioritize research initiatives to drive business and user value
