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Microsoft is looking to ensure that its AI initiatives are implemented responsibly and effectively, acting as a trusted support partner to sales and solution sales teams during customer engagements involving AI. The goal is to help sellers navigate ethical, regulatory, and compliance considerations when positioning AI solutions, accelerating deal velocity while upholding Microsoft's Responsible AI principles.

Requirements

• Working familiarity with Responsible AI frameworks (e.g., NIST AI RMF, EU AI Act, ISO/IEC 42001).
• Understanding of AI technologies and ethical considerations.
• Experience with Microsoft’s Responsible AI tools and governance processes
• Ability to translate technical and regulatory concepts into actionable guidance for sellers.

Responsibilities

• Provide Tier 2 advisory support for AI-related customer concerns escalated from frontline sales teams.
• Advise on solution viability, ethical risks, and compliance requirements during early-stage customer engagements.
• Ensure sellers are aware of and can effectively use Responsible AI tools, templates, and regulatory guidelines.
• Maintain and update internal resources such as FAQs, playbooks, and assessment templates.
• Partner with Responsible AI Leads, Legal, Compliance, and Engineering teams to resolve complex queries.
• Support onboarding and ongoing education for sellers on Responsible AI principles and processes.
• Help sellers differentiate Microsoft’s AI offerings by emphasizing ethical design and compliance readiness.

Other

• 6+ years experience in risk management, privacy, security, compliance, government intelligence, operations, and/or finance OR 8+ years experience in risk management, privacy, security, compliance, government intelligence, operations, and/or finance OR equivalent experience.
• Master's Degree in Risk Management, Engineering, Government Intelligence, Security, or Information Technology, or related field AND 8+ years experience in risk management in the context of operations, engineering, information technology, business analyst, consulting, auditing, privacy, security, compliance, government intelligence, and/or finance OR Bachelor's Degree in Risk Management, Engineering, Government Intelligence, Security, Cybersecurity, or Information Technology, or related field AND 12+ years experience in risk management in the context of operations, engineering, information technology, business analyst, consulting, auditing, privacy, security, compliance, government intelligence, and/or finance OR equivalent experience.
• Membership with a relevant risk domain area association including: International Association of Privacy Professionals (IAPP), International Information System Security Certification Consortium (ISC)2, and Information Systems Audit and Control Association (ISACA), Certified Internal Auditor (CIA), Society for Corporate Compliance and Ethics (SCCE), Disaster Recovery Institute (DRI), Certified Business Continuity Professional (CBCB), Committee of Sponsoring Organizations of the Treadway Commission (COSO), and Institute of Internal Auditors (IIA).
• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related field.
• 3+ years in sales enablement, technical advisory, or compliance support roles.
• Excellent communication and stakeholder engagement skills.
• Experience supporting sales teams in regulated or high-risk industries is a plus.
• Background in risk management, compliance, or AI ethics.