PGA TOUR Superstore is looking to improve operational efficiency and customer experience within their back-end logistics and e-commerce fulfillment processes.
Requirements
- basic computer skills with a working knowledge of Microsoft Office Suite, including Outlook
Responsibilities
- supporting and overseeing all Logistics and E-Commerce operations
- ensuring the product is set, in-stock, accurately priced and signed on the sales floor
- setting all new floorplans/planograms in partnership with department Associates
- accurately receiving all daily receipts
- creating tickets for purchase order issues
- executing monthly markdowns in partnership with department Associates
- price changes
Other
- Clear communication through directing on-floor work assignments and providing specific departmental training for all Associates.
- Champion a culture where Associates love to work, and Customers love to shop; recognize service behaviors and reward outstanding performance in partnership with Store Leadership Team.
- Coach and train Associates to have an obsessed Customer experience mindset when it comes to the timelessness of e-commerce processed and presentation standards.
- Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.
- Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives.
- Candidates must be able to lead by example and, through daily actions, enforce a high standard of Customer service. Candidates must lead with a Servant Leadership approach.
- High School Diploma or equivalent and retail experience preferred.
