PGA TOUR Superstore is looking to improve operational efficiency and customer experience by ensuring product availability, accurate pricing, and proper signage on the sales floor through effective back-end operations management.
Requirements
- Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite, including Outlook.
Responsibilities
- This role is responsible for supporting and overseeing all Logistics and E-Commerce operations.
- Responsible for but not limited to setting all new floorplans/planograms in partnership with department Associates, accurately receiving all daily receipts, creating tickets for purchase order issues, executing monthly markdowns in partnership with department Associates, price changes, setting Merchandise Standards, completing cycle counts, maintaining topstock/backstock integrity, providing override support to the front end and complete daily safety walks looking for any potential safety concerns in assigned department.
- Maintain a 95% E-Commerce fulfillment rate.
- Managing the RTV/Customer Warranty process.
- Upholding receiving standards.
- Ensuring accurate tagging integrity before product placement.
- Adhering to Company Merchandise Standards when setting products.
Other
- Candidates must have strong listening and interpersonal skills.
- They must possess good verbal and written communication skills and be able to communicate cross-functionally.
- Candidates communicate expectations and standards to execute Company programs.
- Candidates must possess the skills to manage conflict, lead conflict resolution and hold others accountable.
- Ability to quickly learn business acumen with appropriate training.
