The Retail Product Support Sales Representative is responsible for selling products for manufacturer or distributor to business and industrial establishments or individuals.
Requirements
- Proficient knowledge of MS Word, MS Excel Spreadsheet software.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to set and achieve challenging goals; to demonstrate persistence and overcomes obstacles.
- Ability to speak clearly and persuasively in positive or negative situations, to listens and get clarification; Positive responsiveness to questions.
Responsibilities
- Document lists of prospective customers in the CRM system for use by the sales organization, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
- Pre-qualifying sales leads for follow-up by the outside sales force.
- Call regular and prospective customers to solicit orders.
- Display or demonstrate product, using samples or catalog, and emphasizes features and benefits.
- Quote prices and credit terms; prepare sales contracts for orders obtained.
- Prepare reports of business transactions and keep expense accounts.
- Enter new customer data and other sales data for current customers into computer database.
Other
- Bachelor's degree (B. A.) from four-year college or university; and/or one to two years related experience and/or training; or an equivalent combination of education and experience.
- Valid driver’s license and clean driving record.
- Ability to self-measure against a standard of excellence.
- Tolerance for and capacity to take calculated risks to accomplish goals.
- Required travel up to 10%.
