Support internal process improvements for scaling the Global Revenue Operations (RevOps) team, leveraging AI and automation to enhance product monetization capabilities, optimize pricing strategies, and improve operational efficiency.
Requirements
- A professional work ethic with a technical aptitude and a desire to take ownership of projects, learn from mistakes, and have fun.
- Ability to learn quickly in a remote environment.
- Learn the ins and outs of key systems (Stripe, Zuora, SalesForce, CPQ, Zendesk Support).
Responsibilities
- Support the implementation of departmental process improvement and automation initiatives within the RevOps team, including AI-driven optimizations.
- Focus on project-based work to assist in integrating our legacy customers into our core systems from merger and acquisition activities.
- Support and execute User Acceptance Testing within our commerce-to-cash systems.
- Document system workflows and process improvements relating to quoting, billing, and provisioning processes/systems.
- Perform ad hoc analysis, respond to insight requests, and conduct data extractions to resolve critical business issues.
- Develop and maintain various help center articles and enablement materials.
- Assist in key data migrations for new system implementations and departmental initiatives.
Other
- Phenomenal communication and collaboration skills, both written and verbal.
- A natural curiosity (no question too small!) and a robust personality with high levels of energy and motivation to exceed expectations.
- Able to demonstrate initiative by speaking up when identifying process improvement opportunities
- Strong analytical and problem-solving skills.
- Superior organizational skills with excellent attention to detail.
- A strong interest in business operations and process optimization.
- A self-starter! Ability to take direction and run with it.
- Actively enrolled in a degree program in Economics, Business, Finance, Accounti
