The Global Response Operations organization within Meta Platforms, Inc. is looking to solve the problem of responding to real-time crises, proactively identifying and evaluating emerging risks, conducting risk-related investigations, and assessing what can be done to best benefit the community.
Requirements
- Proficiency in SQL
- Experience working with complex data sets and aptitude for risk identification and analysis using data skills
- Experience in risk signal analysis and investigations
- Experience building and deploying AI agents
- Advanced SQL/Python
Responsibilities
- Drive the scoping and development of risk signals for key problem areas
- Identify emerging risks using on-platform and off-platform signals, through monitoring and analysis
- Conduct investigations to develop rigorous understanding and knowledge of potential emerging trends and evolving risks in priority areas
- Work cross-functionally to drive mitigation for identified risk areas, including conducting enforcement on violating trends
- Build and execute risk detection strategies to support the management of critical events, such as elections and crises
- Use data and internal tools to identify and investigate potential risk areas and patterns at scale and across abuse types
- Use quantitative and qualitative research methods to perform root cause analyses on investigative findings or high priority escalations
Other
- Bachelor's degree or equivalent experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk Operations
- 4+ years experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk Operations
- Analytical thinking and problem-solving experience
- Experience communicating progress and outputs to both technical and non-technical audiences
- Willing to work with potentially graphic and objectionable content
