Imprint is looking to improve collections performance through in-depth analysis of delinquency trends, roll rates, and recovery outcomes to identify actionable opportunities and stay ahead of rising delinquencies.
Requirements
- Strong SQL skills and experience working with large datasets (Snowflake, dbt, or similar a plus)including experience with external data integrations and log consumption.
- Experience with dashboarding and visualization tools (Looker, Tableau, etc.).
- Familiarity with collections typologies (early-stage delinquency, chronic delinquency, roll rates, re-defaults, recovery strategies, etc.)
- Familiarity with Python or R for data analysis and collections & recovery modeling.
- Familiarity with data pipeline orchestration tools (e.g., Airflow, dbt)
- Experience working with unstructured data sources.
- Understanding of data warehousing concepts and infrastructure.
Responsibilities
- Design, build, and maintain portfolio performance dashboards (including the development of internal collections manual review dashboards) that track key collections metrics, alert on anomalies and communicate potential risks to leadership.
- Perform deep-dive analyses on delinquency and repayment behaviors, providing actionable recommendations to strengthen collections strategies and controls.
- Partner with Product and Engineering to design and test collections process automation, and tooling.
- Support collections model development by preparing performance datasets, validating model outputs, and tracking predictive accuracy over time.
- Forecast collections losses, delinquency rates, roll rates, and recoveries using statistical and data-driven methods. Provide insights into emerging risk trends and recommend mitigation strategies.
- Assist in designing, building, and maintaining scalable data pipelines and infrastructure across batch and streaming systems, as well as supporting external data integrations and consuming logs from external third-party vendors.
- Collaborate with cross-functional teams to strengthen overall collections performance and stay current on industry delinquency trends and best collections practices.
Other
- 4 years of experience in an analytical role with focus on collections, risk, or recoveries.
- Strong analytical, investigative, and problem-solving skills with the ability to connect data to real-world collections/ delinquency scenarios.
- Excellent communication skills — able to translate findings into clear recommendations.
- Comfort in a fast-paced startup environment where priorities shift quickly.
- Experience in fintech, high-growth startups, or customer-facing data products.
