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Cencora is looking to support the development, operation, maintenance, and enhancement of automation systems, with a focus on robotic process automation (RPA) and DevOps practices to ensure the reliability and efficiency of automation systems.

Requirements

• Proficient in automation tools and technologies, including RPA platforms (Automation Anywhere) - required
• Experience in both development (coding, testing) and operations (monitoring, troubleshooting) within automation systems.
• Familiarity with cloud environments (e.g., AWS, Azure, or Google Cloud) and their automation capabilities is preferred.
• Hands-on experience with scripting languages (e.g., Python, PowerShell, JavaScript) for automation and troubleshooting.
• Proficiency in CI/CD tools (e.g., Jenkins, Azure DevOps, Git) for deploying and managing automation pipelines.
• Experience designing and implementing automation workflows.
• Strong troubleshooting skills with the ability to diagnose and resolve technical or operational issues.

Responsibilities

• Monitor and maintain automation systems, focusing on RPA bots, to ensure high performance and reliability in production BOTs & environments.
• Troubleshoot and resolve technical and operational issues, conducting root cause analyses and implementing preventative measures.
• Design, code, and test automation workflows and scripts to meet business requirements and align with architectural standards.
• Collaborate with Business Analysts, Developers, and Architects to integrate automation solutions into the broader IT ecosystem.
• Track and report on system performance metrics, identifying trends and areas for improvement.
• Document development processes, system configurations, and operational workflows for future reference.
• Contribute to process improvement initiatives by identifying opportunities for optimization and automation.

Other

• Five (5) or more years of experience in development, operations, or technical support in RPA and Automation technologies.
• Detail-oriented with a proactive mindset to identify and resolve issues.
• Excellent communication skills to collaborate effectively with technical teams and stakeholders.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Knowledge of ITIL frameworks or similar incident and change management processes.