At Zimmer Biomet, the business problem is to promote and support technology centric product launches at key customer accounts, enhancing patient mobility through innovative medical technology
Requirements
- Strong presentation and demonstration skills
- Proven track record of achieving strong results
- Strong interpersonal and communication skills
- Experience with ROSA system and other technologies
- Clinical sales experience or orthopedic (joint replacement) sales or case coverage experience
- Familiarity with internal communication and documentation policies (QA)
- Ability to support advanced technology upgrades
Responsibilities
- Develop account specific launch plan to enable locally sustainable support and use of new technologies
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system and other technologies
- Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
- Supports advanced technology upgrades as required
- Follow all internal communication and documentation policies (QA)
- Attend annual trainings as required
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances
Other
- Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred
- Associate’s degree with equivalent experience will be considered
- Minimum of 2-3 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience
- Strong interpersonal and communication skills
- Travel expectations