Bear Robotics is looking to solve the problem of deploying, maintaining, and supporting robotic solutions across various industry settings, including restaurants, senior living communities, hotels, casinos, corporate campuses, and sports venues.
Requirements
- Ability to read and occasionally edit code.
- Proficiency with Google Suite and Slack.
- Experience with Linux Terminal or coding (preferred).
- Experience with data visualization tools such as Looker, Tableau, or PowerBI (preferred).
- Strong troubleshooting and problem-solving skills.
- Ability to work independently in high-paced and sometimes stressful environments.
- Valid driver’s license with a clean record.
Responsibilities
- Install and set up robots in various industry settings according to site-specific requirements and specifications.
- Conduct thorough testing to ensure optimal robot performance and functionality.
- Train end-users on day-to-day operational use, upkeep, maintenance, and troubleshooting.
- Monitor operational performance of deployed robots and recommend improvements.
- Perform root cause analysis and execute corrective actions for product failures.
- Troubleshoot and diagnose technical issues, escalating to higher-level support as needed.
- Perform Level 1 repairs and routine maintenance, including software updates, hardware inspections, and component replacements.
Other
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Excellent organizational skills, attention to detail, and time management.
- Bachelor’s Degree or equivalent experience in Computer Science, Software Engineering, Electrical Engineering, Robotics Engineering, or a related engineering discipline.
- Ability to lift and maneuver objects up to 80 lbs.
