Serve Robotics is looking to solve the problem of urban congestion and inefficient delivery methods by deploying a fleet of sidewalk robots. They aim to make deliveries more efficient, accessible, and environmentally friendly, transforming robotic deliveries from a novelty into a ubiquitous service.
Requirements
- Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment.
- Experience with software and hardware troubleshooting.
- Familiarity with Jira or similar documentation tools.
- Hands-on experience in robotics or automation systems.
- Familiarity with rapid prototyping, testing, or instrumentation.
Responsibilities
- Troubleshoot, diagnose, and repair robots using hardware and software tools.
- Monitor and support robots in the field, resolving operational issues.
- Assist with the deployment and retrieval of robots in and out of market areas.
- Conduct component-level and assembly-level testing to identify performance issues.
- Provide feedback to engineering and development teams to refine hardware, software, and operational processes.
- Track, manage, and maintain lab and component inventories.
- Log repair activities in Jira, including photos and videos, to inform hardware and software teams.
Other
- This role is onsite in Brooklyn, NY
- Assist merchants, retail staff, and customers during delivery operations.
- Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image.
- Ability to lift 70 lbs and spend extended periods on your feet.
- Comfortable driving U-Haul-sized vehicles.
- Valid U.S. driver’s license.
- Ability to work weekends and flexible shifts, including mornings and evenings.
- Comfortable riding a bicycle in a city environment.
