Nimble is looking to solve the problem of keeping their robotic fulfillment system running at peak performance by ensuring steady and high throughput for their fleet of robots through expert diagnostics, troubleshooting, and collaboration with their operations and engineering teams.
Requirements
- Minimum of 5 years of experience in a production environment supporting and improving complex robotics systems, or a minimum of 2 years of experience combined with a Bachelor of Science degree in Computer Science, Software Engineering, or Robotics.
- Strong technical curiosity and debugging skills, including the ability to read technical logs and interpret data.
- Proficiency in using SQL to analyze production data.
- Preference for hands-on experience with robotics fleet management and autonomous logistics.
Responsibilities
- Diagnose and resolve issues within Nimble's fleet of order-fulfilling robots.
- Alleviate operational issues by debugging Nimble's robotics and fulfillment software
- Develop new observability tools to facilitate faster and easier mitigation of production issues.
- Create and maintain detailed documentation in collaboration with support and engineering teams, building a comprehensive guide for system operation and issue resolution.
- Use a data-driven approach to help prioritize system improvements.
- Provide timely support to operations teams to enhance system and robot metrics.
Other
- Demonstrated excellence in communication and documentation.
- Ability to work autonomously with minimal supervision.
- Ability to work on-call/stand-by, weekends and holidays as needed
- Work location is in a warehouse environment with variable temperatures including cold, heat and humidity
