Calix Broadband Service Provider (BSP) Customers tackling transformation initiatives, including embedding AI into workflows and driving subscriber value
Requirements
- Strong understanding of AI, data governance, and compliance
- Skilled in translating technical concepts into business language
- Experience working with distributed teams
- Deep knowledge of Calix platform, GTM strategy, and industry trends
- Experience in telecommunications/broadband
- Adult learning experience
- Strong project management and attention to detail
Responsibilities
- Lead cross-functional strategy and execution for transformation engagements
- Develop AI adoption roadmaps aligned with customer priorities
- Redesign workflows with embedded AI for high-impact use cases
- Deliver targeted content and offers through 1:1 and 1:Many formats
- Guide change management using Kotter or ADKAR frameworks
- Track and report business outcomes (efficiency, growth, experience)
- Advocate for product enhancements based on customer feedback
Other
- 15+ years in consulting and program management
- Travel Expectation ~40%
- Strategic thinker with tactical execution and stakeholder alignment
- Effective communicator across all organizational levels
- Proven success in cross-functional collaboration and change leadership
