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SaaS Practice Experience Associate/Sales Development Representative (SaaS – Optometry Software)

Alcon

Salary not specified
Oct 31, 2025
Remote, US
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Alcon is looking to help optometry practices modernize and streamline their workflows with their SaaS optometry software, and needs a Sales Development Representative to drive sales and revenue growth for this solution.

Requirements

  • Sales experience in SaaS or technology solutions (healthcare experience a plus).
  • Familiarity with CRM tool (e.g., Salesforce)

Responsibilities

  • Proactively reach out to both inbound and outbound leads through email, phone, LinkedIn, and other communication channels.
  • Qualify leads through structured discovery calls to identify business needs, key pain points, and solution fit.
  • Manage the full sales cycle — from initial outreach and demo to negotiation and close.
  • Follow up on qualified leads to nurture relationships and convert them into booked opportunities.
  • Deliver tailored product demonstrations that clearly communicate ROI and business value.
  • Maintain accurate and up-to-date pipeline activity, forecasting, and CRM documentation.
  • Collaborate cross-functionally with Customer Success and Marketing teams to ensure seamless customer onboarding and retention.

Other

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs.; Assoc.+4 yrs.; M.S.)
  • The ability to fluently read, write, understand, and communicate in English
  • Strong communication, presentation, and relationship-building skills.
  • Proven ability to manage multiple opportunities and close deals in a consultative sales environment.
  • Self-starter with excellent organizational skills and attention to detail.