Mercor is looking for freelance contributors to analyze the output of various B2B SAAS systems and translate them into high-quality prompt-response data, rubrics, and documentation to improve employee or business owner experience.
Requirements
- Proficiency with task management tools (e.g. Linear, Jira), workforce messaging applications (e.g. Slack, Teams), CRMs (e.g. Salesforce, Dynamics), or other types of B2B SaaS tools
- Prior experience writing prompts, training data, or instructional content
Responsibilities
- Analyze the output of various B2B SAAS systems, ranging from Slack messages to Linear tickets to Salesforce entries.
- Interpreting the output from these types of software, and translating them into high-quality prompt-response data, rubrics, and documentation.
- Read and interpret data generated from B2B SaaS platforms and how they could be used to improve an employee's or business owner's day to day experience
- Generate high-quality prompts and corresponding golden responses based on ticket content
- Draft evaluation rubrics and edge case documentation
- Ensure clarity and alignment across prompt guidelines and task outputs
- Reference SaaS platform outputs data as needed to complete assigned tasks
Other
- Comfortable navigating productivity tools and CRM platforms in a fast-paced, async setting.
- Strong written communication and critical thinking skills
- Detail-oriented and able to follow structured guidelines independently
- Remote and asynchronous — set your own hours
- Expected commitment: 15–20 hours/week
