Caribou aims to help individuals reduce their monthly auto expenses and increase the predictability of those expenses by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly.
Requirements
- 1+ years prior loan processing experience
- Computer literacy and ability to adapt with multiple software programs
Responsibilities
- Be the primary driver of the bottom of the funnel, including follow up and client assistance
- Oversee Loan Advisor (LA) requests
- Own post-sale deals to completion, including document prep and collection, and delay handling
- Act as the primary customer point of contact post sale
- Escalation of loan/product issues to the Loan Advisor
- Monitor and resubmission of daily declines as needed
- Monitor active pipeline and move deals forward as needed
Other
- High School Diploma/GED or higher
- Must be authorized to work in the USA
- Give a damn.
- Velocity.
- Make the assist.
