The company is looking to enhance pharmaceutical sales, marketing, and customer service operations through innovative and scalable solutions.
Requirements
- Minimum of 3 years of experience developing and maintaining Salesforce Sales Cloud and Service Cloud solutions
- Expertise in customization, automation, and system integrations
- Salesforce Platform Developer I certification required
- Salesforce Platform Developer II certification strongly preferred
- Salesforce Administrator certification preferred
- Salesforce JavaScript Developer I certification preferred
Responsibilities
- Designs and implements customized solutions within Salesforce Sales Cloud and Service Cloud
- Integrates Salesforce with internal and external business systems
- Collaborates with sales, marketing, and customer service teams to gather business requirements and translate them into scalable technical solutions
- Ensures data security, integrity, and compliance with industry regulations
- Leverages artificial intelligence (AI)-powered analytics to enhance decision-making, automate workflows, and improve system efficiency
Other
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
- Resourcefulness: Secures and deploys resources effectively and efficiently
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
