Vertex is looking to enhance its Salesforce platform capabilities to support Cell and Gene Therapy (CGT) systems and integrated Slot management for patient therapy across Commercial and Supply Chain functions. This includes addressing technical debt, delivering enhancements and integrations, and contributing to AI-driven projects while ensuring GxP compliance.
Requirements
- Expert knowledge in Agile SDLC, DevOps, and GxP
- Functional and technical ability with configurations, customizations, and authoring SDLC documentation
- Demonstrated ability to interpret functional requirements and specifications to convert into technical or process-driven solutions and configurations.
- Experience in 21 CFR Part 11 requirements for GxP environments and the relevant SLDC requirements
- Experience in Salesforce platforms
- Experience with Salesforce Agent Force and other AI automation tools
- Experience handling GxP systems and security requirements, including Disaster Recovery, Backup & Restore, Data Retention, and Archival
Responsibilities
- Lead Salesforce-based Slot management portal delivery for the Casegevy and Type 1 Diabetes therapies.
- Understand system and technical needs, create, analyze, and validate detailed functional and technical requirements/specifications, facilitate design sessions with the development team to define the solution, systems design, and other GxP deliverables.
- Leverage strong communication and analytical skills, technical expertise to understand, document, assess, and drive technical design needs to accelerate process enhancement and operational efficiencies.
- Participate in reviewing, planning, testing, and implementing regularly scheduled both internal and vendor releases/upgrades.
- Partner with offshore team members, functions, QA stakeholders, and IT peers for platform support, as well as enhancements and projects.
- Manage the end-to-end lifecycle for regulated CGT platforms supporting both Commercial and Supply Chain business areas.
- Facilitate release management and production release schedule in coordination with cross-functional partners and other platform teams
Other
- Providing input to strategic direction, contributing to the development of roadmaps to achieve the long-term and short-term capability needs of the Commercial and Supply Chain business groups.
- Achieve high stakeholder satisfaction and engagement levels across various levels of leadership within the organization.
- Develop collaborative relationships with peers in IT, Quality, Vendor partners, and other teams to help design, develop, enhance, and deliver solutions that meet business goals and objectives.
- Lead platform communications (e.g., status reporting, downtime, releases) to all stakeholder groups
- Serve as Operations SME for enhancements, software upgrades, implementations, and integration projects, providing product and GxP expertise
