The Cystic Fibrosis Foundation is looking to enhance the Salesforce platform to support the organization's strategic initiatives and goals, improve system functionality, drive innovation, and optimize user experience.
Requirements
- Advanced knowledge and experience in data analytics techniques, tools, and methodologies.
- Certified Scrum Product Owner (CSPO) preferred.
- Minimum of 10 years of experience with implementation/change management of new technology solutions.
- 1-3 years of experience with a single application in roles such as Product Owner, Project Manager, or Business Analyst.
- Minimum of 7-9 years of experience in business analysis or system management.
- Familiarity with relevant laws of data security and privacy.
Responsibilities
- develop, maintain, and evolve the Salesforce product roadmap in close collaboration with leadership, technology, functional leads, and end-users.
- Manage and prioritize the product backlog of enhancements, bugs, and standard maintenance to deliver key milestones identified on the roadmap.
- collaborate with stakeholders to gather, analyze, and translate business requirements into functional solutions.
- oversee system releases, enhancements, and upgrades, ensuring smooth implementation and minimal disruption.
- Lead and coordinate all testing activities in partnership with business owners.
- leverage data analytics and develop reports and dashboards to provide insights into key performance metrics, helping stakeholders make informed business decisions that support Foundation strategic goals.
- Monitor system performance, resolve issues, and implement optimizations to enhance efficiency and user experience.
Other
- Bachelor's degree in business administration, finance, technology, or related field required.
- Strong oral and written communication skills at all levels of the organization.
- Strong project and change management, organizational skills, and attention to detail.
- Ability to work within the highest ethical and confidentiality standards.
- Strong relationship management, partnership, and collaboration skills.
