As a Salesforce Software Engineer III at JPMorgan Chase within the Consumer and Community Banking-Home Lending team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Requirements
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Hands-on practical experience in system design, application development, testing, and operational stability
- Knowledge of Salesforce capabilities - customization of objects, fields, record types, profiles, permission sets, page layouts, dynamic forms, validation rules, flows, email alerts, approval processes, list views, reports and dashboards
- Conversant in Sales Cloud, Service Cloud, and FSC along with good understanding of OMNI Channel
- Strong understanding of Salesforce Programming and Administration concepts like Lightning Web Components (LWC), Aura Components, Apex, Flows, Async Apex, Custom Metadata, Triggers, SOQL and Assignment rules
- Knowledge of Salesforce Agentforce integration and customization including leveraging of Agentforce capabilities such as Prompt builder, Topic configuration, and workflow automation
- Deep understanding of Salesforce APIs(REST API, BULK API) and its integration capabilities
Responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Contributes to software engineering communities of practice and events that explore new and emerging technologies
Other
- Adds to team culture of diversity, opportunity, inclusion, and respect
- Salesforce Platform Developer I and Platform Developer II Certifications required
- Agentforce Specialist Certification preferred
- Data Cloud exposure and certification preferred
- Salesforce Marketing Cloud knowledge is a plus
