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Salesforce Technical Lead - Sales & Service

Deloitte

$107,000 - $179,000
Oct 3, 2025
Colorado Springs, CO, USA
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Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

Requirements

  • 5+ years of hands-on experience with Salesforce development and architecture.
  • Expert knowledge of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
  • Advanced proficiency with Apex, Lightning Web Components, Visualforce, SOQL/SOSL, and Salesforce APIs.
  • Experience in Salesforce integration (REST/SOAP APIs, middleware, ETL).
  • Proven leadership in designing and delivering successful enterprise-grade Salesforce solutions.
  • Salesforce Certified Platform Developer II and/or Salesforce Certified Architect credentials.
  • Experience with Agile methodologies and DevOps processes in CRM delivery.

Responsibilities

  • Architect and Design Solutions: Lead the design and architecture of Salesforce implementations to meet business requirements.
  • Development Oversight: Manage and mentor development teams, ensuring high-quality code and best practices.
  • Integration Management: Oversee integration of Salesforce with external systems and data migration efforts.
  • Stakeholder Communication: Translate business needs into technical solutions, collaborating with cross-functional teams.
  • Governance and Standards: Enforce documentation, coding standards, and platform governance.
  • Troubleshooting and Optimization: Resolve complex technical issues and continuously improve platform performance.

Other

  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Strong analytical, communication, and stakeholder management skills.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Must be able to obtain and maintain the required clearance for this role
  • Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve