Cintas Corporation is looking to enhance current processes and propose solutions to align with IT long-term strategy in the Customer Relationship Management area
Requirements
- Minimum 5 years of experience in SAP CRM gathering requirements, including configuring and customizing in CRM Service
- Minimum 5 years of experience with SAP CRM 7.0 best practices in areas of CIC, Sales and Service and Functional Configuration
- Minimum 3 years of experience with CRM – ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data
- Minimum 3 years of experience with understanding of ABAP code and debugging skills
- Minimum 1 full lifecycle implementation in SAP CRM
- Experience in SolMan – ChaRM
- Experience working on customer FIORI
Responsibilities
- participating in gathering requirements, including leading, designing and providing guidance on recommendations
- collaborating with the business on current processes and proposing solutions to enhance current processes
- identifying, recommending and implementing complex configuration solutions and implementing full cycle configuration to meet business needs
- setting testing strategy for modules and leading end to end integration testing
- participating in the delivery of project and minor/major releases
- troubleshooting and leading the evaluation and design of the correction for complex incidents
Other
- Bachelor's degree (or foreign educational equivalent) in a Business or Technical related field, or equivalent based on education and/or experience
- Must pass a drug screen and background check, and an MVR check for positions that require driving
